Customer consultant Dutch (m/f/d)
- 21035 Hamburg
- Fulltime
For our European headquarters in Hamburg-Allermöhe we are looking for you with immediate effect as Customer consultant Dutch (m/f/d).
Your tasks
- You are the first point of contact for enquiries about orders, questions about the product range and all other concerns of our customers.
- You take over the inbound communication on the phone as well as by mail and chat
- Together with the team and our specialist departments, you will always find the right solutions for our customers.
- YOU are Louis
Your profile
- You have solid PC skills and mastery of the usual Office programmes as well as confident language skills in German and Dutch.
- You enjoy counselling and dealing with people, and you have good comprehension and communication skills.
- We expect you to be willing to work a three-shift system between 08:00 and 20:00 (Monday to Friday), as well as two Saturdays per month in a shortened shift.
- Technical understanding and a connection to the topic of motorbikes would be an advantage, but are absolutely not a must-have
We offer
- A culture of informality and a pleasant working atmosphere with spacious workplaces - the classic call centre was yesterday.
- The possibility of mobile working after a successful induction period
- Extensive information opportunities and many experienced team members to support your work
- Individual onboarding incl. insight into other departments
- Community shirt at the start
- Free coffee, a kitchen corner with a counter, and a canteen for your physical well-being
- Payment or compensation for overtime and 30 days' holiday
- Holiday and Christmas bonus as well as VL and BAV
- Health care, JobRad, discount for employees as well as numerous benefits at partner companies (including a Louis house rate at DEVK and discount at McFit and John Reed)
- Ample parking for 2 and 4-wheelers, public transport directly in front of the door and subsidisation of the "Deutschland Ticket"
#motorcyclehearts
- Philipp Scharroba
- Personnel Manager
- +49 40 734 193 157